On Our Mind: BuzzIn Messages

Du 'Dufucius' Xiaokang / The Bulletin

Emporia State provides a campus e-mail address for every student and faculty member. The system includes junk mail filtering service and is made to be fairly secure.

However, it seems lately that most of the excessive e-mailing isn’t coming from spammers of junk mail companies--it’s coming from the university itself.

The BuzzIn system offers a method of reaching all students and faculty via e-mail through it’s BuzzIn Announcement feature.

This can be a very helpful tool in many circumstances. However, to be helpful it needs to be used properly.

The current system sends BuzzIn announcements to all e-mail addresses often disregarding whether the e-mail actually applies to the recipient or not.

A number of students have complained about having received multiple messages in one day which are addressed to faculty and staff and not to students. On the other hand, a number of faculty members have received e-mails which were meant for students.

For the system to be truly effective there should be a separation distinguished between the different messages and the messages should only go to those the message is intended for.

This system shouldn’t be too difficult to devise. After all, if BuzzIn is so advanced then it should have a feature which allows administrators to discern between different types of users and direct messages to the proper people.

Overall the message system in place is not a huge problem. It’s simply an inconvenience and an annoyance for people who log on to find that they have 50 messages from BuzzIn Announcements which do not pertain to them in any way.

While we don’t believe it should be the top priority for things that need to be changed on campus, we do believe it should be given some serious consideration--especially when the time comes to evaluate the technological systems in place on campus.

6 Responses to "On Our Mind: BuzzIn Messages"


No kidding! It's about time somebody complained. I hate those stupid messages!
Those messages are sent out for the good of the university and should be taken very seriously. Whoever wrote this needs to find something more important to complain about than people trying to keep them informed.
Exaggerate much?
April 3, 2008 3:54 pm
I think the statement in the second to last paragraph is an overstatement. I don't believe I have ever seen 50 messages come out from BuzzIn Announcements in one day. I think someone might have exaggerated a little here. If you have that many in your inbox, you should check your email more often.
I was pretty annoyed when I received an email from BuzzIn stating Office 2007 was available for download through TechSite, only to log into TechSite and find that only applied to campus offices. Why did they send that to students?
Maybe students should be given a choice as to whether they receive these e-mails? Some of us use our campus email for something other than deleting BuzzIn messages.
Before BuzzIn, everyone would get Campus Communications emails. When BuzzIn first came about, the idea was to only post announcements to the Campus Announcements and Announcements channels in BuzzIn. (meaning you would have to login to BuzzIn to see them) So, for awhile, people were told not to send Campus Communications emails and post to BuzzIn instead. The people posting these messages complained, however, saying, “No one uses BuzzIn, so they won’t see the messages.” This led to the BuzzIn emails replacing the Campus Communications emails.
I think BuzzIn has been around long enough now that most students/faculty/staff use it. (or are at least aware of it) I agree that it is quite redundant to get an email saying the same thing that is posted in the Announcements channels in BuzzIn. Why not employ a policy that only allows these types of messages to be posted within BuzzIn. That way, those who care what is going on on-campus can login to BuzzIn to view them and those who don’t care aren’t getting spammed. Emergency messages should still be sent via email, but that’s a different story.